Akademik Veri Yönetim Sistemi
Business and Management Studies: An International Journal, cilt.9, sa.3, ss.835-850, 2021 (Hakemli Dergi)
The road transportation sector is an integral part of foreign trade and the locomotive of economicdevelopment. The COVID-19 outbreak caused the closure of customs gates for a certain period inaddition to a decrease in demand for goods and services and thus profoundly affected the roadtransport industry. For businesses operating in the road transportation sector, occupationalcommitment and exposure to mobbing of employees during the pandemic are vital in terms ofbusiness performance. This study examines occupational commitment and mobbing on the intentionto leave during the COVID-19 pandemic. Although there are many studies in the literature on theeffects of the COVID-19 pandemic, there has been no study examining the relationship between thesethree variables in the road transportation industry. This study is the first empirical study to examinevariables such as intention to leave, mobbing, and professional commitment during the pandemicperiod in Turkey. The research universe consists of 45 logistics companies that provide transportation,customs clearance, storage, insurance, logistics value-added services. The sample consists ofbusinesses engaged in national and international road transport, strengthening the representationability. As a result of the study, it was determined that mobbing sub-factors did not decreaseemotional, occupational commitment, and mobbing increased the intention to leave. Thus, it has beenproven that there is a negative relationship between emotional and normative occupationalcommitment and intention to leave. It is expected that this study will contribute significantly to thebusinesses and the literature operating in road transportation during the COVID-19 pandemic.