Quality of work life among employees of the University of the Gambia

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Tezin Türü: Yüksek Lisans

Tezin Yürütüldüğü Kurum: İstanbul Ticaret Üniversitesi, Sosyal Bilimler Enstitüsü, Türkiye

Tezin Onay Tarihi: 2017

Tezin Dili: İngilizce

Öğrenci: LAMIN W. SAIDYKHAN

Danışman: KELEŞ TAYŞİR NURGÜL

Özet:

Quality of work life (QWL) is concerned with the welfare and satisfaction of employees on the job as well as off the job. The purpose of this research is to undertake a combination of descriptive study - to ascertain and explain the level of QWL among the employees of University of the Gambia - and hypothesis testing - to establish the relationship between QWL and demographic factors of the respondents. To fulfill the objectives of the study, a cross-sectional survey design is used to collect primary data from a sample of 402 respondents through completing an online questionnaire which is adopted from the study of Swamy, Nanjundeswaraswamy and Rashmi (2015). The data is analyzed with the help of SPSS 24 using descriptive statistics, independent t-test and one-way ANOVA. The results indicate that UTG staff are moderately dissatisfied with their overall level of QWL. In addition, they are moderately satisfied with only three of the dimensions of QWL: relations and co-operations, autonomy of work, and organisational culture and climate. They are moderately dissatisfied with the remaining six dimensions: job satisfaction and job security, traning and development, work environment, adequacy of resources, compensarion and rewards, and facilities. The results also indicate that the respondents differ significantly in their QWL in terms of designation, education and monthly salary. They however do not differ significantly in their QWL in terms of gender, age and work experience.