Business and Customer-Based Chatbot Activities: The Role of Customer Satisfaction in Online Purchase Intention and Intention to Reuse Chatbots

Akdemir D. M., Bulut Z. A.

JOURNAL OF THEORETICAL AND APPLIED ELECTRONIC COMMERCE RESEARCH, cilt.19, sa.4, ss.2961-2979, 2024 (SSCI)

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 19 Sayı: 4
  • Basım Tarihi: 2024
  • Doi Numarası: 10.3390/jtaer19040142
  • Dergi Adı: JOURNAL OF THEORETICAL AND APPLIED ELECTRONIC COMMERCE RESEARCH
  • Derginin Tarandığı İndeksler: Social Sciences Citation Index (SSCI), Scopus, ABI/INFORM, Aerospace Database, Applied Science & Technology Source, Business Source Elite, Business Source Premier, Communication Abstracts, Computer & Applied Sciences, Metadex, Directory of Open Access Journals, DIALNET, Civil Engineering Abstracts
  • Sayfa Sayıları: ss.2961-2979
  • İstanbul Ticaret Üniversitesi Adresli: Evet