Business and Customer-Based Chatbot Activities: The Role of Customer Satisfaction in Online Purchase Intention and Intention to Reuse Chatbots

Akdemir D. M., Bulut Z. A.

JOURNAL OF THEORETICAL AND APPLIED ELECTRONIC COMMERCE RESEARCH, vol.19, no.4, pp.2961-2979, 2024 (SSCI, Scopus)

  • Publication Type: Article / Article
  • Volume: 19 Issue: 4
  • Publication Date: 2024
  • Doi Number: 10.3390/jtaer19040142
  • Journal Name: JOURNAL OF THEORETICAL AND APPLIED ELECTRONIC COMMERCE RESEARCH
  • Journal Indexes: Social Sciences Citation Index (SSCI), Scopus, ABI/INFORM, Aerospace Database, Applied Science & Technology Source, Business Source Elite, Business Source Premier, Communication Abstracts, Computer & Applied Sciences, Metadex, Directory of Open Access Journals, DIALNET, Civil Engineering Abstracts
  • Page Numbers: pp.2961-2979
  • İstanbul Ticaret University Affiliated: Yes