Kara, A. Et Al. 2002. Expectation and performance-based determinants of service quality: A Special case at a non-profit hospital in Turkey. International Management Development Association Conference , (Antalya, Turkey), 556-562.

Kara, A., Tarım, M., & Zaim, S., (2002). Expectation and performance-based determinants of service quality: A Special case at a non-profit hospital in Turkey . International Management Development Association Conference (pp.556-562). Antalya, Turkey

Kara, AHMET, Mehveş Tarım, And Selim Zaim. "Expectation and performance-based determinants of service quality: A Special case at a non-profit hospital in Turkey," International Management Development Association Conference, Antalya, Turkey, 2002

Kara, AHMET Et Al. "Expectation and performance-based determinants of service quality: A Special case at a non-profit hospital in Turkey." International Management Development Association Conference , Antalya, Turkey, pp.556-562, 2002

Kara, A. Tarım, M. And Zaim, S. (2002) . "Expectation and performance-based determinants of service quality: A Special case at a non-profit hospital in Turkey." International Management Development Association Conference , Antalya, Turkey, pp.556-562.

@conferencepaper{conferencepaper, author={AHMET KARA Et Al. }, title={Expectation and performance-based determinants of service quality: A Special case at a non-profit hospital in Turkey}, congress name={International Management Development Association Conference}, city={Antalya}, country={Turkey}, year={2002}, pages={556-562} }